Your Questions, Answered
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Shipping Policy
Maison Evoke offers flat-rate shipping of €8 per order within France. Orders are processed promptly once confirmed, and a tracking link will be sent via email upon dispatch. International shipping is not available at this time, though we plan to expand to Europe, the UK, and the United States in the future.
Returns & Exchanges
We accept returns within 14 days of delivery for a full refund. Items must be returned in their original condition to our designated return address. Exchanges are considered on a case-by-case basis. Please note that shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
Sizing & Product Care
All womenswear pieces are offered in standard sizes: XS, S, M, and L. For precise measurements, please consult our size guide. To maintain the quality and longevity of your garments, we recommend following the care instructions provided with each piece.
Payment Policy
Maison Evoke accepts all major credit and debit cards, as well as PayPal. Payments are processed securely, and an order confirmation will be sent by email.
Privacy & Data Protection
We respect your privacy and handle your personal data responsibly. All information collected during purchase or account creation is used solely to process orders and improve your shopping experience. Maison Evoke is GDPR-compliant for all European customers.
Product Availability
Maison Evoke collections are produced in limited quantities. Items may not be restocked unless significant demand is expressed via our contact page. We encourage customers to purchase desired items promptly.
Terms & Conditions
All content, imagery, and designs on the Maison Evoke website are the intellectual property of Maison Evoke. Unauthorized use, reproduction, or distribution is prohibited. Maison Evoke is not liable for any indirect damages arising from use of the website or purchase of products.
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Shipping is offered at a flat rate of €8 per order. All orders are processed promptly after confirmation, and a tracking link will be sent via email once your order has been dispatched.
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Maison Evoke currently ships within France only. As we continue to grow, we plan to expand shipping across Europe, the United Kingdom, and the United States.
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Items may be returned within 14 days of delivery for a full refund, provided they are sent back in their original condition. Returns must be shipped to our designated return address.
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Our womenswear pieces are available in standard sizes: XS, S, M, and L. For more detailed measurements, please refer to our size guide.
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Our collections are produced in limited quantities. Restocks are not guaranteed and will only be considered based on exceptional demand from our community.